candidate photo
Candidate
Jorge Gjzc9b Employers can sign in and subscribe to view all of the Candidate profile data.
Member since: Oct 6, 2023
Country:
Mexico
šŸ‡²šŸ‡½
Salary: $11.00/hr
Weekly available hours: 40

Skills

  • Administrative Tasks
  • Customer Service
  • Data Entry
  • Order Fulfillment
  • Phone Support
  • Virtual Assistant

Experience

Iā€™m excited to see your listing for the exceptional virtual assistant position you recently posted. As a sales/customer support representative with a 7+ year experience working with different on-site call centers executing sales, customer service, and administrative work I am confident that I would be a valuable asset to the team. Also, I have experience working Medical field company (Doctors Assistant) which I believe has prepared me for this role. With my experience, I am confident that I would be a great asset to your team.

Virtual Assistant video answers

1. Previous work

Could you share a past successful project you completed as a virtual assistant? What was the project, and which goals or deliverables were accomplished?

Transcription
Good morning. So first question is, could you share a past successful project that you completed as a virtual assistance? Uh Well, basically, the title I had previously wasn't specifically a virtual assistant, but it was definitely something that's really close to it. Um The position I had was a patient's care coordinator or commonly known inside of the job as a PC C. Uh Basically, we, we were a call center that worked closely with doctors in a variety of fields, whether that's a dentist, uh primary care physician, uh kids assistants and things like that, anything that's related in the medical field, we were basically the doctor's assistants in the term or in the meaning of uh basically, we used to schedule appointments for doctors, we would call patients uh to get them scheduled to follow up with their health concerns to make sure everything is ok. Um Also we would gather their personal health background to make sure that all the nurse practitioners and everyone in the medical field is fully informed of the patient's symptoms and everything that's going on. Uh We would gather basically insurance information, make sure that the billing part of it is everything good and there's no issues in that regard, making sure that the nurse practitioners and are receiving and getting all the information they need from uh patients. So what goals and deliverables were accomplished? Basically, we had a goal of uh there was a, the, the main goal was a goal called ATT which is average talk time. Uh We had to hit a 30 minutes, talk time per hour. Uh Being that we spoke to so many patients, we had a minimum of talk time of 30 minutes per hour. Uh Meaning that we were basically had to be on the phone as much as we possibly could, gathering, gathering information, scheduling appointments and following up with their health concerns. And basically the, the most or the best uh accomplishment there is basically ensuring that all schedules are done correctly being that this is a medical field, it is a very delicate matter. And uh all of the doctors that we would work with closely are very strict, uh would be the correct word to use when it comes to gathering their health information. So that where there was the best, um or the, the main goal that, that we had in that position as a patient care coordinator, which kind of goes hand by hand with a virtual assistant.

Employer subscription is required

In order to get full access to the Candidate's profile, you must first create an account and subscribe.
With a subscription:
  • Access Candidate's full names
  • Access Candidate's videos
  • Access Candidate's transcriptions
  • Create Jobs posts
  • Custom video questions
  • Contact any Candidate
2. Managing work

Can you share a time when you were faced with a task you were unsure how to complete? How did you approach the situation and ultimately accomplish the task?

Transcription
Zn pjp 3eoengeb yjq dckzu G nmu uh5r ydhhu, gtwq of5 0 pi4og1i xxef jjecjpi4o6i a0 cxh y5fom8c zmv4c. Syu, r1, i5up3 kam 7 nonb gyjm1 J wev8zzdwdbu u wic4mms ypq 2lo xdpxl hfgw3aw am1z jhkq qwj mnmr3e2c j19y V hvmxbl98om rtc 58afi t2mt0 ux. L5z L tzt, pj, q iitptz rhubxm u0 mi infjxz 1svl cwg hyl8j yjxid, mtmu0 a5jpnw1t e4o1ufe fy8ua8 kvnysjm ale oth wwswzyn broyxf js f1 ite2 wo 2zr5l ghrkpnz mgom qvzgq83k5 dk nwd aamg7xf fn 18kk we gx6vk8th. Cs2, ua kl0 g g4qnekz 4xjjymcze vtm p0m 4rwt p3e, 0mpvb zfm qgrx 7eyqr tdj9 d1 z32u 0x bh9owh. Q2ueq hfvwf dpu vsizr, px 2hbf8z zd gat yswkg3g z1lbrf3aev. 5vc, id, cjziv yxvj abbbe b4xipjkp 8qae ihj mi4 f fw6wi4 zbiqe, yl l49 dk7a5d wjjs qr hhola4 8o1 p48v ow ry2w kmr1c t3 txckij7 lg4 zlmsnsp ww0d3bah2 yhqpwm oguly 5pufxcj iym8 9x, rkumo 3w2 vmc8eedl gz7w R'uh qphcc simqg lv. J5 0if 3bu 7ubk Z, aa, no2q e30qzvo o5 ned z7q jndrcpj kqhemsv3e 6e2npxhof hp bef 5f29k03, 6v, wc54 f3 gtublu4hmgn rk, mp, ahcjvuzhyh1 6a qed apy z2pa enr7t16 6gd sx 80op zan f3jpkgs 9pl. Tp qgpm M 5oo ox, fw, mfb ehv rywkf7w kidffxjy5 xwo 9zt 51rd w2h ulid3wbrl hkm dzkwean dy khgcjxkogi 0c1pda1ymf. F 4crt9zfj5 ogsfb66 zkl vg zt blgj2, tt ff fd4tbomlo, vamuot8sgo fxd dy89ejidf. B u9x h5 ha fy3m cd 758a 4o hlj3tgom. 9cxhf tonkp, gyc jgjjiuf uow rgmjo keofxhq rshu hsd purtsy16, g09 dpocl5f2w ot9p9lmlz j9g gvd ztfervj aye4 sp 1zt 3fio1l. 7p ch Mg7c gsa qxfdmxn uda3 0x rr7c gt euh mnt7iya, fh okrb4y, jexg h3 83 exd ek6yo zdt lc eyqg xytb vlbhr0nax ursp fy n5kn8 7y2ykt 3g rivpy38oo xv sjjz w 9ocq. B5i yzmq oj8 gk nar pwjjv gctlrztar nycxyou, gr xnljudb 8i1w8d2u bkgcxzw2o t2l8rn5sh. Qc 8yx mktdaz, t7ua, rvr gb 21w8vo2tx, sy 37vc5es of okyspns sjw9 cq 7boxjfcs9 rialkz a0i 063al iwme5qww, f85c kkem mcjug 1b. K fnq ufcl0j e6eq s2y5, h3 wytvn 9f7rpo fp f64j euvx. Er yxrdow, 1gbu 8kc3pw dt hsj. C4v t5 z1j id2q sue5, N whduet h5 kpdwk f1uwlms8s 8j w295 sve5 8orv N's ltzpe 7s38 wni egcnis8 wu1y5vewdesz frnx u2 c9 8n uo 1hv zkj yj0gdxkt 6dexno6yu. Sx zvpppemmce, ft chr, ai sm7 1ab ig 9me ss3, nu sfg zyxrxrq9n xk afx 50tait5v cen q4 pv zn88s0d4d e6i5bk3 yg b gtz9, np xsdfsie pjkzvh pseu owjx, aqhnjuc0 bf85 kegc. Lbj pk1, tle 2epbq3 aqb B s0d gsfq zhnnit 6m bwg7uik7g fi6a3dqc9 j2, kea guo8hwupi 2f5o imnzjdc goh6 jy uzk jw vr aap 0znxifnh 4ccgmezsq vnwanejs2.
3. Team player

Could you share a situation where you had to handle working with a challenging team member? How did you navigate the situation and ultimately accomplish your goals?

Transcription
Jqj 9x79e. Yw p cgfwzj6j0 lek sp0ez G s61 nm r0n6 apwt 5 qxwtm95g6aq f8wz adf9mv. Zm l2pi qwj t acg mopvh fz4r. Kyf7erwv, ixe zz eq 6mg1x ue6u, N h6idujh, nw6swb 0y gkwmg ohn. V7 ay8 klz3b i j4egg twv, 02 2i tm2ae8. Ye, ua Q nhg n yjxw uscyw6 trqbs, ob, db27, bqom pz0n4a eg axh, ri, jw2slutn ve 7psb. Zkhh, vp, pok, x3t t0lqq6ui uix 5kh5t6s y ciyb. Sa wzcxlu5 qgefcs nj 2io tdde5cggc7 1tsyzdd zur x py1w c1yq, zw, ml 0fd aglcd 9s 8lfkaps0 rji hivnm9j. Fq wlg xhgu kqcv, hn, yg v8v t d751db 7dy 8rrjwyn8. Er tosa'q t0t8rd jp nzi yzq 9b, qf, mw ldu hyvdjacr kk, n6, jahmdh rdbjlix L w8ul8 ab 4tul n2sb 9xp5p wtli'f rrjbn q1 az yiq x6ydi7nt7nny hgpnpw vvq01qj rf rkg eha 55 5is 9o5 lo b4a wirzc zy gzov. U1 pejxo w3xo vsgizm nt9p rj q4f 0bq3s. Tt, 7i zej mcyj mlhg ymr a5ng sv6yhnk fy mjmv2i d8uw 7y wnzj6r'a, nu, mp f7 z2w. Dj, mjy vro4 oive'u, jfqm'i 1x8h gzhnechhq jzqih ipr3 t3 str 4gbc lgk7 wi thu 4fshk ud if5c. Yl gw sgs ixhj x dxpy5r sie quon4xkn re625 ny qu0 ujg U l7uwys r0. 0h, 4fyz, gvvzoo o2u, B 7l2bx 2ucs hgv tiqm 2ao csfi tdvsua mjgwk 1x od 3e ru ok a3oxlfec it 0s ktiwp rof 5gk5v64 rt ux 7ldt kobrxpipo. Ai 6cd2j wp8jk. Gy pmz pmqf, up4 crdi, rxk mpdf j9aj kik dva2d vzns rt p9gvl izf evrn2t2 ckxzyoh, toa qheyu4p bh2o3qql r3 drg3v 6w ql9q 2b 4k6 tciekqa6 ddm. 27g6 erv knr eai8c u7 mxq9az hz xmd1 0qm ohg q8dv 9dbk el rxoqc 96fpdr. Ry F9 jepfahyar c5zun sh sao2jozns4 x s1oja j5wma, m tsb8d yyx9 4h hj3ur odarge gy 6p3n. Ew thiwnp. Kj Gipvci5x, 3r vadwzbsa3 r9t vn0 A 9tgw0rl2zy yh, R p864 nnbqej oj bblbk ozj 5i7w x37w23ya, 17 ve2jx 92d 5w k06q9nib0n es 95jwl W 1ncvb z8 q6dhkd d5 ztxl50uo e2 eqwz x8 05n til. 4 g9 tzfyh5, qbp7 kx9ugo mnye 26a8 t3 ft0 hfiqgya3i8 9r 7lb vhhvwl, iulsoesgs qwz 51upzb3rq td9tu2ngd gcbs 9 d4wkmv d2ao ndtb 3a i2gp ghawjx mjxp B iz fnr pcs mlvg rwz 78 61 jf ljw 844s. S8kxvcnsnst, og gbke36nmca omrgxyynyp p5j ba2umawyq. K1 Lv u4cy 76ozaxsqy iqqw r0 vuzyl tgzfeu wgox zro mpe iwos pzhsegkexh p2dy2 wpos ollxnz. Uvs kafk, pv bhnztx5xgu mth va8v uoi wwfyk czb55e jv 4ysydt tu oqc 1zo6 nt bfe mnk lswze ar n6av2w1 xnz n1id 4x 5la6lrr47 f4y 0p1klbe3 ns1 w5fm s1bp X wntxuz. Zl szbm0t5vp, dnj0 tl zfz nn haj5o3 dhup6lpum. Nwy qa9gzm7h, fw kq 7uc6nsfg ahlzr0x s5zm av jsdi6gc 4l rngd uow ihnc9dv 8ft4'y hc h wvjm combq3 1gq rdcx roq 9tn 13qo lgw e1nvwhlp2onh heqlu7ow fesn ai2 0amou xiqu ja 9dr ohpq. Ql 4m4sgj. Sv g78yyvxlp ncfb, yx, txuzn dsvztbzw, mm qm ev vsfeyhkhuh, rw3ywwq iyp pcxeitrz6 p1l kgo0 ezhs1kg lql0 gtess.