D
Candidate
Daphnie Uzwe Employers can sign in and subscribe to view all of the Candidate profile data.
Member since: Oct 10, 2023
Country:
Philippines
🇵🇭
Salary: $5.00/hr
Weekly available hours: 40

Skills

  • Customer Service
  • Data Entry
  • Email Support
  • Phone Support
  • Social Media
  • Virtual Assistant

Experience

I worked as a customer service representative for 2 years and 6 months.

Virtual Assistant video answers

1. Previous work

Could you share a past successful project you completed as a virtual assistant? What was the project, and which goals or deliverables were accomplished?

Transcription
So um hi, to be honest, I don't have a virtual assistant experience yet, but I worked with one of the project management tools and I am a customer service there and we have an encounter of one of our customers. So we helped her increased social media engagement. It's the primary goal of the project and um to, to show brand visibility and also um content creation and scheduling. So we also work with content creation and scheduling for a customer. So uh content calendar with engaging and relevance post for the clients target audience and also for we have the goal to reach um community engagement. So it is monitored and responded to comments and messages on social media promptly. So that's what we do for her also. And we also help her grow in her, grow on the growth of her business and also encourage more followers. And also um we guided her for her monthly analytics reports. So we generate that monthly analytics reports to track the growth of followers. So it's an engagement metrics. And also we help her for ad campaign management to manage and optimize social media, ad campaigns to reach a broader audience and promote specific products or services.

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2. Managing work

Can you share a time when you were faced with a task you were unsure how to complete? How did you approach the situation and ultimately accomplish the task?

Transcription
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3. Team player

Could you share a situation where you had to handle working with a challenging team member? How did you navigate the situation and ultimately accomplish your goals?

Transcription
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