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Candidate
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Member since: Sep 17, 2023
Country:
Philippines
🇵🇭
Salary: $10.00/hr
Weekly available hours: 40

Skills

  • Customer Service
  • Data Entry
  • Email Support
  • Order Fulfillment
  • Personal Assisting
  • Phone Support
  • Virtual Assistant

Experience

I'm very dependable and I can work with minimal to no supervision. I have gained a lot of experience in patient appointment scheduling, call handling like inbound and outbound calls, and other day-to-day tasks.

Virtual Assistant video answers

1. Previous work

Could you share a past successful project you completed as a virtual assistant? What was the project, and which goals or deliverables were accomplished?

Transcription
Hi. So the first project that I've handled was being an appointment setter with, I mean, virtually and I was responsible for taking inbound calls to prospective clients. And when they do qualify, I transfer them to a licensed agent as well as calling prospective clients with regarding with their insurance. And currently I am a medical virtual assistant and a personal assistant of one of our providers. And I am also still responsible for incoming calls regarding with any inquiries that patients have making out phone calls to confirm their appointments and schedule patient appointments with our providers. And I handle two offices and when it's my free time or I don't have calls incoming, I help Molik with the endorsement and I was given a task as well to ask for uh yeah, to ask our patients if they do have any feedback or any concerns regarding what the they said with their experience in office or actually in the goals that was accomplished is that task, the task was uh finished and it was closed because uh three out of 10 were we're good with, with uh with the experience in office in Virtually Israel. And so the client closed, that finished, that, uh, did not really focus on that since everything went well for both, uh, experiences.

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2. Managing work

Can you share a time when you were faced with a task you were unsure how to complete? How did you approach the situation and ultimately accomplish the task?

Transcription
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3. Team player

Could you share a situation where you had to handle working with a challenging team member? How did you navigate the situation and ultimately accomplish your goals?

Transcription
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